Privacy - Jennifer Squires Productions

Here at Jennifer Squires Productions (“we”, “us”) we promise to always respect your privacy.

This privacy policy governs your access to and use of www.jennifersquires.ca (“website”), including any content, functionality, and products and services offered, whether as a guest or registered user.

When you access our website, we’ll learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the website and in email or other electronic messages between you and the website. It describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services.

By using this website or by clicking to agree to the Terms of Use, you accept and agree to be bound and abide by this privacy policy. If you do not want to agree to the privacy policy, you must not access or use this website.

These terms may be modified only by our posting of changes to these terms of use on our website.

Information You Give Us

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Our website also provides various places for you to provide information. We collect the information you provide by filling out forms on our website, communicating with us through contact forms, responding to surveys, search queries with our search feature, and providing comments or other feedback.

We use the information you provide to deliver your requested product and/or service, to improve the overall performance, and to provide you with offers, promotions, and information.

Information We Collect Automatically

As you visit our website, we may use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, how you travel through our website, and any communications between your device and our website. We’ll collect data about the type of device you use, your internet connection, IP address, operating system, and browser, among other things.

Information collected automatically is used for statistical data and does not include personal information. We use this data to improve our website and our offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Cookies and Pixels

Similar to other commercial websites, we use a standard technology called “cookies” and server logs to collect information about how our site is used. This may include the date and time of visits, pages viewed, time spend on our site, and the websites visited just before and just after ours, as well as your IP address.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor the advertising messages you see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of various social media sites.

Email Information

If you correspond with us through email, we may retain the content of your messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

In compliance with the CAN-SPAM Act, all emails we send will clearly state who the email is from and provide clear information on how to contact us. All email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Mobile Policies

Your use of this service constitutes your agreement to these terms. We may modify or cancel this service or any of it’s features without notice. To the extent permitted by applicable law, we may also modify these Mobile Policies at any time and your continued use of this service following the effective date of any changes will constitute your acceptance of those changes.

We do not charge for this service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dealing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchase. If you have opted in the service provides transactional updates, alerts, and information (order updates, account alerts, etc), promotional messages, specials, and other marketing offers and cart reminders from Jennifer Squires Productions via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to cancel at any time. You’ll receive a one-time opt-out confirmation text message. For service support or assistance, text HELP or send us an email.

We may change any short code or telephone number we use to operate this service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

You agree to indemnify, defend, and hold us harmless from an third-party claims, liability, damages or costs arising from your use of this service or from you providing us with a phone number that is not your own.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through this service, any errors in such information, and/or any action you may or may not take in reliance on the information or service.

How and Why We Collect Information

We collect your information in order to record and support your activities. If you register to download resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you’ve selected to receive and any related products and/or services. As a visitor to our website, you can engage in most activities without providing any personal information. It’s only when you wish to download resources and/or purchase products or services that you’re required to provide information.

If you’re outside the European Union and choose to receive any free resources or purchase any products sold on our website, we will automatically enrolled you to receive our free email newsletter. If you do not wish to receive our newsletter you can unsubscribe any time using the unsubscribe link at the bottom of every email we send. And if you ever have trouble unsubscribing, send us an email.

If you’re in the European Union and choose to receive any free resources or purchase any products sold on our website, we will only enrolling you to receive our free email newsletter if you affirmatively consent to it. I you do not wish to receive this newsletter, you can unsubscribe any time using the unsubscribe link at the bottom of every email we send. And if you ever have trouble unsubscribing, send us an email.

How We Use the Information You Provide

We use your personal information for the purpose of presenting our website and it’s content to you, providing you with information, offers for products and services, giving you information about your subscriptions and products, carrying out any contract between you and us, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Email Marketing

If you opt-in to our email newsletter and we’ll send you emails about our studio, products, promotions, and other updates. You can opt-out at any time using the unsubscribe link in every email newsletter you get from us. We’ll never share your email address.

We use Klaviyo for our email marketing. You can read more about how they use your information at https://www.klaviyo.com/privacy

Disclosure of Your Information

We do not sell, rent, lease, or otherwise transfer any information collected.

We may disclose your personal information to our service providers and subsidiaries for the purpose of providing our products and services to you.

For example, we use WordPress and WooCommerce to power our online store–you can read more about how they uses your Personal Information here: https://en-ca.wordpress.org/about/privacy/ and here: https://automattic.com/privacy/.

We also use Google Analytics to help understand how customers use our Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use technologies to improve and market our website. Technologies may include third-party services like Google ads (AdWords), social products (like the +1 button), or analytics tools (Google Analytics). Through our website, certain information is automatically sent to Google, including, for example, the web address of the page that you’re visiting and your IP address. We may also set cookies on your browser, or read cookies that are already there. We do not collect personally identifiable information.

Our website may use personalized advertising (also know as interested-based advertising) features, such as remarketing, similar audiences, and demographic and location targeting, to advertise on third-party websites (including Google and other networks and social media channels) to previous visitors to our site. It could mean that we advertise to previous visitors or to previous visitors who haven’t completed a task on our site. For example, visitors starting the checkout process for purchasing a product, but not completing the transaction. The previous visitor may then see one of our ads on the Google search results page or on a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. We do not collect personally identifiable information. Similarly, apps that partner with Google can send us information such as the name of the app and an identifier that helps us to determine which ads we’ve served to other apps on your device, although it does not collect personally identifiable information.

How we use the information sent by your browser

When you visit websites or use apps that use Google (or other) technologies, we may use the information we get from those websites and apps to, for example:

Make ads more relevant ad effective
Provide reports of ads activity
Keep track of items you put into your shopping cart, including when you have abandoned your cart, to send cart reminder messages via email and/or SMS
Help website and app owners using Google Analytics to understand how visitors engage with their sites or apps
Detect and defend against fraud and other security risks to protect users and partners

How you can control the information sent to Google

Here are some of the ways you can control the information that is shared by your web browser when you visit or interact with Google services on partners’ sites across the web:

Ads Settings helps you control the ads by Google that you see on the web. You can learn how ads are selected for you, opt out of certain categories and block specific advertisers. Learn more about advertising.

Many sites across the web use Google Analytics to understand how visitors engage with their sites or apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.

Incognito mode in Chrome allows you to browse the web without recording web pages and files in your browser history. Cookies are deleted after you’ve closed all of your incognito windows and tabs, and your bookmarks and settings are stored until you delete them. Learn more about cookies.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

Facebook, Instagram, Pinterest, and Other Social Media Sites

In addition to Google, we use other technologies to improve our website and market our website. Technologies may include third-party services like Facebook, Instagram, Pinterest and other social media channels. Through our website, certain information is automatically sent to those sites via pixels and or code snippets installed on our website. It may also set cookies on your browser, or read cookies that are already there. We do not collect personally identifiable information. The information is aggregated so it is not personally identifiable. We do not combine data from various sources (e.g. from our shopping cart checkout, Google, and social media channels in an attempt to personally identify customers or website visitors.

Our website may use advertising products available through Facebook, Instagram, other apps, and other social media channels that use interested-based advertising features such as: remarketing, custom audiences, connection targeting, and demographic and location targeting.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights

If you are within the European Union, you are entitle to certain information and have certain rights under the General Data Protection Regulation. These rights include:

We will retain any information you provide us with until you ask us to delete the information or until we decide that the value in retaining that data is outweighed by the costs of retaining it.

You can request access to your data that we store and the right to rectify or erase your information.

You can seek restrictions on the processing of your data.

You can object to the processing of your data and the right to the probability of your information.

We only require information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.